| General features | |
|---|---|
| Cloud-based | ✔️ | 
| Supported devices | PC, Mac, tablet, smartphone | 
| Installation required | None | 
| Set-up required | None | 
| Support | Free and unlimited | 
| Knowledge base | ✔️ | 
| Guided tour | ✔️ | 
| Redundant data centres | ✔️ | 
| Data storage | EU | 
| Sample forms & jobs included | 40+ (including accounts, payroll, CIS, tax returns, confirmation statements, onboarding, auto enrolment, charity returns) | 
| Custom branding | ✔️ | 
| Reset sample data | ✔️ | 
| Sign-in services | Senta, Google | 
| IP address sign-in restrictions | ✔️ | 
| UK-specific date formats, timezones & currency | ✔️ | 
| Feature | Senta | 
|---|---|
| Customisable dashboard | ✔️ Fixed layout for client users | 
| Maximum dashboard widgets | Unlimited. Includes clocks, calendars, fees, tasks, jobs, etc | 
| News integrations | AccountancyAge, AccountingWEB | 
| Customisable practice message | ✔️ | 
| Customisable client message | ✔️ | 
| Feature | Senta | 
|---|---|
| Maximum number of clients / contacts | Unlimited | 
| Search everything | ✔️ | 
| Custom forms | Unlimited | 
| Custom fields | Unlimited | 
| Field types | 15+ | 
| Auto-number clients | ✔️ | 
| Field security locks | ✔️ | 
| Custom client lists | Practice-wide or individual | 
| Audit trail | ✔️ | 
| Select clients by any field | ✔️ | 
| Sum / average data in client lists | ✔️ | 
| Import | ✔️ | 
| Export | ✔️ | 
| Client notes | Unlimited | 
| Star & flag clients | ✔️ | 
| Customisable client types | ✔️ | 
| Customisable client statuses | ✔️ | 
| Rich text email | ✔️ | 
| View completed forms | ✔️ | 
| Email clients from Senta | ✔️ | 
| Send text messages from Senta | ✔️ | 
| Practice-wide email outbox | ✔️ | 
| See client emails across entire practice | ✔️ | 
| Email integrations | Gmail, Exchange, Office365, IMAP & SMTP | 
| Practice-wide email approval / editing | ✔️ | 
| Custom email footer | ✔️ | 
| Integrations | Senta | 
|---|---|
| Circle Loop | ✔️ | 
| Companies House - company data, client info, documents, compliance dates | ✔️ Adds clients directly | 
| Credas AML | ✔️ | 
| FreeAgent | ✔️ | 
| Go Cardless | ✔️ | 
| Go Proposal | ✔️ | 
| Melu managed live chat | ✔️ | 
| The Pensions Regulator | ✔️ | 
| Practice Ignition (via Zapier) | ✔️ | 
| PracticeWEB | ✔️ | 
| QuickBooks | ✔️ | 
| Twilio | ✔️ | 
| Xavier | ✔️ | 
| Xero | ✔️ | 
| Zapier | ✔️ | 
| Feature | |
|---|---|
| Maximum number of jobs | Unlimited | 
| One-off jobs | |
| Bulk-start one-off jobs | |
| Ad hoc tasks | Client & practice | 
| Client-specific job version | |
| Repeat jobs | Daily (workdays or every day), weekly, fortnightly, monthly, four-weekly, two-monthly, quarterly, four-monthly, six-monthly, annually, two-yearly, three-yearly, four-yearly, five-yearly, on-completion | 
| Master task list | |
| Job status tracked automatically | |
| See upcoming jobs | |
| See upcoming tasks | |
| Custom job & task views | Unlimited | 
| Tasks notified when ready to do | |
| Tasks notified when overdue | |
| Audible notification | |
| Practice manager notified of overdue tasks | |
| Assign talks to clients | |
| Senta automatic tasks | |
| Customisable jobs | Unlimited | 
| Customisable services | Unlimited | 
| Track overdue tasks | |
| Approvals | |
| Form-filling | |
| Call APIs in jobs | Ideal for Zapier and IFTTT | 
| Automatic templated emailing from jobs | |
| Email placeholders / merge fields | |
| Expressions, functions & arithmetic | Many Microsoft Excel-compatible functions for dates, arithmetic, logic and more | 
| Computed fields | |
| Automatically chase clients | |
| Text message placeholders / merge fields | |
| Task calendar | |
| Re-assign tasks to colleagues | |
| Snooze tasks | |
| Change job dates | |
| Change tasks dates | |
| Track due dates | |
| Key dates | |
| Maximum number of key dates | Unlimited | 
| Cancel jobs | |
| Job notes | Unlimited | 
| Job documents | Unlimited | 
| Jobs start other jobs | |
| Jobs summary & charts | Future & historical | 
| Monthly progress summary & charts | Future & historical | 
| Export | 
| Feature | |
|---|---|
| Document storage space | Unlimited | 
| Folders & subfolders | |
| Maximum document size | 150MB | 
| Drag & drop file upload | |
| Request file uploads in jobs | |
| Practice document library | |
| Document preview | (some types) | 
| Extract text from documents | (PDF, docx, xlsx, txt) | 
| Generate Word documents | 
| Feature | |
|---|---|
| Secure client portal | |
| Client portal cost | |
| Electronic document signing | Unlimited signatures included | 
| Form filling | |
| Document emails sent as links to client portal | |
| Easy client file upload | |
| Request client uploads in jobs | |
| Maximum client document size | 150MB | 
| Withdraw documents from clients | |
| Multiple portals | Separate portals for clients with multiple companies | 
| Feature | |
|---|---|
| User levels | Client user, restricted practice user, practice user, account manager, practice manager | 
| Client users | Unlimited | 
| Clients work on multiple companies | |
| Activate / deactivate practice users | |
| Activate / deactivate client users | |
| Time recording | |
| Export time |